What Information About Me Is Collected and How is it Used?

We collect and store information that you enter into this website. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, partial credit card number and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service.

Also, like many websites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this website without checking out. Most browsers accept cookies automatically but allow you to disable them. We can offer you a better shopping experience if you leave cookies "turned on".

Is Information Collected From Children?

We do not sell or ship any items ordered through this website directly to anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, you should use this website only with the involvement of a parent or guardian and should not submit any personal information to us.

With Whom Do You Share Information?

We engage third parties to perform services on our behalf in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Website evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform, and expect them to handle this information in accordance with our privacy policies, subject to legal requirements in relevant jurisdictions (including foreign jurisdictions) applicable to them.

We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of AFGA, or any of our or their respective affiliates, business partners, customers or others.

We may share non-personal or aggregated information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this website during a specific time period or purchased a specific product through this website. We do not share, or sell mailing lists at any time to third parties.

What Happens When I Link To or From Another Web Site?

This website may contain links to websites operated by third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other websites. We encourage you to be aware of this when you leave this website and to read the privacy policies of each website that you visit.

How Will I Be Informed About Changes Regarding This Privacy Policy?

You must check back to review this page. Changes can be posted at anytime without notice.

Questions?

We will be more than happy to field all questions you have in relation to this policy. Call 1-780-437-2342 or email at office@afga.org

Website Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. YOUR USE OF THIS SITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT USE THIS WEBSITE.
  • Products, Content and Specifications. All features, content, specifications, products and prices of products and services described or depicted on any page of the AFGA Store are subject to change at any time without notice. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colours; however, the actual colour you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colours. The inclusion of any products or services in the AFGA Store at a particular time does not imply or warrant that these products or services will be available at any time.
  • Shipping Limitations. When an order is placed, it will be shipping to an address designated by the purchaser. As a result, risk of loss and title for items purchased from AFGA pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
  • Accuracy of Information. AFGA attempts to ensure that information is complete, accurate and current. Despite our efforts, the information may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or correctness of any information on this website. In addition, we may make changes in information about price and availability without notice. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.
  • Use of this site. This Site and all text, graphics, information, content, and other material displayed on or that can be downloaded are either the property of, or used with permission by AFGA and is protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with the prior written permission of the owner of such material. You may not modify the information or materials located in the AFGA Store in any way or reproduce or publicly display, perform, or distribute or otherwise use any such materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.
  • Third Party Links. From time to time, this site may contain links to Web sites that are not owned, operated or controlled by AFGA or any of their affiliates. All such links are provided solely as a convenience to you. If you use these links, you will leave this site. Neither AFGA nor any of their affiliates are responsible for any content, materials or other information located on or accessible from any other website. Neither AFGA nor any of their affiliates endorse, guarantee, or make any representations or warranties regarding any other website, or any content, materials or other information located or accessible from any other website, or the results that you may obtain from using any other website. If you decide to access any other website linked to this website, you do so entirely at your own risk.
  • DISCLAIMERS. YOUR USE OF THIS SITE IS AT YOUR RISK. THE MATERIALS AND SERVICES PROVIDED IN CONNECTION WITH THIS SITE ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. NEITHER AFGA NOR DO ANY OF THEIR AFFILIATES WARRANT THE ACCURACY OR COMPLETENESS OF THE MATERIALS OR SERVICES IN OR THROUGH THIS SITE. THE MATERIALS AND SERVICES IN OR THROUGH THIS SITE MAY BE OUT OF DATE, AND NEITHER AFGA NOR ANY OF THEIR AFFILIATES MAKE ANY COMMITMENT OR ASSUMES ANY DUTY TO UPDATE SUCH MATERIALS OR SERVICES. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS. ALL PRODUCTS AND SERVICES PURCHASED ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES OF THEIR RESPECTIVE MANUFACTURES, DISTRIBUTORS AND SUPPLIERS, IF ANY. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, AFGA DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, ANY IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCTS AND SERVICES LISTED OR PURCHASED IN OR THROUGH THE AFGA STORE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, AFGA HEREBY EXPRESSLY DISCLAIM ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, NON-COMPLIANCE WITH ANY CODES, OR MISAPPROPRIATION. WE MAKE NO WARRANTIES TO THOSE DEFINED AS "CONSUMERS" IN THE MAGNUSON-MOSS WARRANTY-FEDERAL TRADE COMMISSION IMPROVEMENTS ACT. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
  • LIMITATIONS OF LIABILITY. AFGA assumes NO responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this website or your downloading of any materials, from this website. IN NO EVENT WILL AFGA OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, SUCCESSORS, ASSIGNS, RETAIL PARTNERS NOR ANY PARTY INVOLVED IN THE CREATION, PRODUCTION OR TRANSMISSION OF THIS WEBSITE BE LIABLE TO ANY PARTY FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE AFGA STORE, ANY WEBSITES LINKED TO THIS SITE, OR THE MATERIALS, INFORMATION OR SERVICES CONTAINED AT ANY OR ALL SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS. IN THE EVENT OF ANY PROBLEM WITH THE AFGA STORE OR ANY CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THIS SITE. IN THE EVENT OF ANY PROBLEM WITH THE PRODUCTS OR SERVICES THAT YOU HAVE PURCHASED IN OR THROUGH THIS SITE, YOU AGREE THAT YOUR REMEDY, IF ANY, IS FROM THE MANUFACTURER OF SUCH PRODUCTS OR SUPPLIER OF SUCH SERVICES, IN ACCORDANCE WITH SUCH MANUFACTURER'S OR SUPPLIER'S WARRANTY, OR TO SEEK A RETURN AND REFUND FOR SUCH PRODUCT OR SERVICES IN ACCORDANCE WITH THE RETURNS AND REFUNDS POLICIES POSTED ON THIS SITE.
  • Revisions to these Terms and Conditions. AFGA may revise these Terms and Conditions at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current Terms and Conditions because they are binding on you. Certain provisions of these Terms and Conditions may be superseded by expressly designated legal notices or terms located on particular pages of this site.

Return Policy

How our Shopping Cart Works for you!

Your account comes with an encrypted shopping cart system that will track any products you add to your cart for the period of 1 year. The next time you login the items you have not removed or paid for will be waiting for you. After 1 year, the item(s) will be removed automatically.

All products are shipped via Canada Post.

If you have any concerns regarding shipment of your package(s) please contact us prior to your order at 1-780-437-2342 or info@afga.org.

We take great care in packaging and shipping your order, but sometimes accidents happen between our warehouse and your address. If your package is damaged in any way, call 1-780-437-2342 or email immediately after you receive it and tell us about it.

Do not return the package without contacting us first, and hang on to all the packaging. Our staff will give you the necessary instructions for its return and prompt replacement.

Returns and Exchanges

Your complete satisfaction is very important to us! AFGA products are chosen very carefully and are of the highest quality available. If, however, you wish to return any item, please contact us and be sure to follow these guidelines:

  • Inspect all merchandise on arrival. Incorrect, missing, or damaged merchandise must be reported immediately. When reporting missing or damaged items, retain all packaging materials as these may be required in satisfying any claim with the carrier.
  • All returns must be authorized. Please call the AFGA Office, Monday to Friday at 1-780-437-2342 from 8:30 am until 4:30 pm for instructions and return authorization prior to return of any merchandise or initiation of any claim.
  • Eligible merchandise may be returned for exchange or refund within 30 days of purchase. Items intended for gift giving should be identified as such at the time of order placement and arrangements for their return completed promptly after the appointed date.
  • Return shipping costs will be refunded for those items determined to have a manufactured defect or caused by a verifiable error in the processing and/or handling of your order. Any such refund will not exceed the amount charged by AFGA for the original shipment of the item. All other requests for exchange will be subject to our minimum shipping and handling charge.
  • Please remember to include your receipt and a note that includes your name and address (or the name and address of the person who purchased it) and a brief description of how you wish your return to be resolved. A daytime phone number is always appreciated.
  • Please allow approximately 2 weeks transit time prior to checking on the status of your returning shipment.
  • Returning merchandise must be new and in re-stockable condition and include any factory packaging and hang tag literature. Clothing cannot be laundered.
  • Defective merchandise may be subject to inspection by a factory representative prior to replacement or refund.
  • Re-wrap merchandise carefully and remember to display the return authorization number prominently on the package exterior.
  • If shipping from outside of Canada, please describe contents as "Canadian Goods Being Returned".
  • Returning merchandise from the U.S. must travel exclusively by USPS (United States Postal Service). Do not attempt to ship by any "ground service" provided by UPS or FEDEX. Such shipments would be subject to duty, taxes, and/or brokerage fees. Returning packages subject to brokerage or duty will be refused.
  • AFGA will not be responsible for any returning shipment that is lost or damaged in transit. Any such claim should be directed to the carrier that was entrusted with the return of your package.
  • If you are the recipient of a gift, please provide your full name, shipping address and email address (if available).
  • Returns received more than 60 days after date of shipment will not be accepted and will be returned to sender.
  • Exchanges processed prior to 60 days are subject to availability. In the event that the item you requested for an exchange is no longer available, a refund will be processed as stated below.
  • Refunds will be processed in the form of payment used on the original order. For credit card refunds, please allow 1 or 2 billing cycles for the credit to appear on your statement.
  • Refunds will include product and tax amount only. If an incorrect item was shipped, or products were flawed or damaged in transit, prior to 60 days, we will also include the shipping charges in your refund.
  • We cannot accept COD returns.